The GoAir route network spans prominent business metropolis as well as key leisure destinations across the Indian subcontinent. GoAir is currently servicing the airports at Ahmedabad, Bangalore, Chennai, Cochin, Delhi, Goa, Hyderabad, Jaipur, Jammu, Mumbai and Srinagar. Through this route network GoAir ensures a smart value-for-money option for both business and leisure travellers, without compromising on either safety or service factors.

GoAir’s distribution network has been well-researched and after thorough evaluation of the available mediums, the Airline has introduced a gamut of options designed to make tickets very accessible to the end customer. GoAir has convenient online booking options of on its web site  www.GoAir.in wherein the passenger or his associate can book GoAir tickets 24x7, 365 days a year from the comforts of his home. For passengers who do not have a credit or debit card or access to a Web Networked Computer, tickets can be booked from other distribution mediums including GoTravel Agents or GoCallCentre. In addition, customers can directly buy against cash from their residence against home delivery of the tickets. Tickets are also available at the Airport Counters

GoAir is positioned as ‘the Smart People's Airline’. It’s captivating theme, ‘Fly Smart’ is aimed at offering passengers a consistent, quality-assured and time-efficient service through ‘pocket-friendly’ fares. The airline uses the state-of-the-art Airbus A320 aircraft fleet

For its maintance and engineering requirments of its aircraft.  The airline has also partnered with Radixx International, a leading technology provider of automated aviation and travel related software solutions, for the use of its Air Enterprise. The adoption of such technology solutions enables GoAir to achieve superior process efficiency, thereby helping transfer a greater portion of time savings to its passengers.

Since January 2007, GoAir has been consistently recording Highest Load factors in the industry. It has been recording an average load factor of 86% achieved through a balanced mix of good on-time performance and consistent quality of customer service coupled with smart fares.  As part of its aggressive future outlook, GoAir plans to increase its fleet size to 18  by March 2009 and 34 to March 2011 to induct new routes while efficiently servicing existing ones.

The Wadia Group has been in the fore-front of corporate India for over 116 years. Today, the Group is broadly diversified in several growth industries covering aviation, textiles, chemicals, petrochemicals, plantations, foods, electronics, light engineering, health, laminates, real estate and consultancy. The Group Company has consistently emerged as market leaders in every field they have entered. Over the years, the Wadia Group has developed an enviable record of successfully managing diverse technologies. The Wadia Group has earned a reputation as a household brand through its businesses like Britannia and Bombay Dyeing

GoAir is based on 'punctuality, affordability and convenience' business model.  The airline has a strategic tie-up with Singapore Airlines Engineering Company (SIAEC), one of the Best engineering companies in the world,